Useful information for our users - UPDATED 22nd MAY 2020
We are ready when schools return to provide vouchers to any of our eligible clients. The facilities have been simplified on our website to allow managing your childcare vouchers even easier than before, and our team are on the online chat everyday, and are always happy to help.
Should you have any questions about the childcare voucher scheme, please contact us on [email protected]
We are still accepting workplace nursery enquiries as normal. If your nursery is currently shut and you are interested in setting up your agreement for when your nursery re-opens, please send over your details and we will work towards their opening date.
If you wish to contact our workplace Nursery team directly, you can e-mail them at [email protected]
Cycle To Work:
The Cycle to Work scheme is the most popular it has ever been, and there is a country-wide shortage of bikes, as well as a generally longer lead time as all elements of the supply chain are working at a reduced level to maintain safe working practices. Please place any new orders as soon as you can with us, and be patient, orders are taking at least a week longer to complete than normal.
Please note that we are still making payments everyday as scheduled, there has been no material impact on our operations.
We anticipate that gym memberships will need to be suspended. We are aware some of the large chains of gyms are already allowing postponement of memberships, and we will carry through any of the accommodations made by the respective gyms of their memberships. Again, we are looking to support all of our customers and ensure fair treatment.
All payroll is continuing as normal, our operation is working fully with our staff working from home. All payments are being made as normal, and the usual communication channels are still open.