Telephone access to a UK GP, from anywhere in the world. Discuss any health issue from illnesses to surgery and receive advise or a diagnosis and prescription.

Our private prescription service is ideal if you’re unable to get an appointment with your regular GP or are away from home and you require private medication.

Enquire about this benefit

contact us

The DoctorLineTM service provides you and family members normally resident with you, with access to telephone or webcam consultations with a GP (General Practitioner).

Telephone consultations are available 24 hours a day, every day. Webcam consultations are available from 8.30am to 6.30pm, United Kingdom time, Monday to Friday (excluding Bank Holidays).

There is no limit to the duration of the consultation or number of times that you can use the service*.

  • Pick up the phone and arrange a call back from a practising UK GP 
  • Available for you and your resident family 
  • Speak to a doctor while you’re at home or work, it’s the closest thing to a surgery appointment but without the wait 
  • Available 24 hours a day, from anywhere in the world 
  • Discuss any health issues and receive confidential advice or a diagnosis 
  • Call the service as often as you like 
  • Use the webcam consultation to show the doctor your symptoms, helping them to diagnose your condition and recommend your next steps 
  • Arrange for prescribed medicine to be sent directly to you, wherever you are in the world 
It’s the closest thing to a surgery appointment, but without the wait.

  • Call when you need, for as long as you need
  • Discuss any health issue for confidential advice, information andreassurance
  • Unlimited usage
  • Choose a webcam consultation if required
  • Prescription medication with a range of delivery options

Speak to an advisor today

Speak to an advisor today

If you prefer you can call us on

0800 088 7315

(All calls recorded)

Telephone lines are answered by our staff during work hours, 9am – 5pm, Monday – Friday.

Our postal address is
First Floor, Dale House, Tiviot Dale, Stockport SK1 1TA

Questions about  this benefit?

Please fill out the form below and one of our team will be in-touch.